FilterKing.com auditby Corey Frons Open the concept
UX audit · Competitor benchmark · Redesign concept

FilterKing.com: from “which filter?” to a subscription shoppers choose

An independent review of the homepage, product page, category page, search and cart — tested for speed and accessibility, benchmarked against Filterbuy and Nordic Pure — with a clickable redesign concept and developer-ready specs.

Corey Frons · November 10, 2026

$45.54the phone bar's total — the subscription price, never labeled as one
$8.08each for 12+ MERV 13 filters, more than the 6-pack's $7.99
6.6screens of scrolling to "Shop by MERV rating" on a phone
5different review and customer counts on one site
Summary

Fast, complete, and asking for trust it hasn't earned yet

Filter King has the hard parts right — every size, free 1–2 day shipping, a 30-day money-back guarantee and pages that pass Core Web Vitals. But the product page preselects a subscription and shows prices shoppers have reason to doubt. The fixes are mostly defaults, labels and data, not a rebuild.

Already working: a width × length × depth size finder, actual sizes printed beside nominal ones, a clear quantity ladder, an auto-delivery explainer with pause, skip and cancel, a sticky phone purchase bar, search that understands actual sizes, and real-user speed that beats Filterbuy and Nordic Pure.

Five things to fix first

1

Stop preselecting the subscription

"Subscribe & save 5%" is checked by default, and the phone bar shows $45.54 with no word "subscription". Filterbuy and Nordic Pure default to one-time.

2

Fix the price ladders

12+ MERV 13 filters cost $8.08 each, more than the 6-pack's $7.99. Two Carbon filters ($43.98) cost more than four ($34.28).

3

Say what "74% OFF" means

It compares a 6-pack with six single filters at $31.13 each — a struck-through $186.78 that almost no one pays.

4

Size finder in the first phone screen

It starts 1.2 screens down. "Shop by MERV rating" starts 6.6 screens down, below 100+ size links.

5

One number, one name

Five different review and customer counts, and MERV 13 is "Ultimate" on the homepage but "Superior" on the product page and box.

Before and after

The live site, and the fix

Three moments every shopper hits, captured on filterking.com on November 10, 2026, next to the same moment in the concept.

Live site · phone
Live purchase box on a phone: Subscribe and save 5% preselected at $45.54, a struck-through $186.78, and a sticky bar reading Totals $45.54 with an unlabeled cart icon
Concept · phone
Concept purchase box on a phone: one-time selected at $47.94, auto-delivery as an option at $45.54, and a sticky bar reading 6 filters, one-time, $47.94, Add to cart

How to buy: a subscription by choice

Live, the subscription is preselected and the sticky bar's icon-only button adds it at $45.54 without saying so. Rivals default to one-time, and state auto-renewal laws expect a clear yes.

The concept selects one-time, makes auto-delivery an explicit option with its schedule, and names what the bar's button does.

#1 Must fix#3 Must fix#6 Must fix
Live site · desktop
Live MERV 13 quantity table: 6+ at $7.99 each, 12+ at $8.08 each, with a 79% OFF badge and struck-through $224.22
Concept · desktop
Concept pack options: 1 filter, 4-pack and 6-pack with per-filter prices and savings, 12 or more linked to bulk pricing

Price ladder: more should never cost more

On 16x25x1 MERV 13, the 12+ tier costs $8.08 a filter, above the 6-pack's $7.99; on Carbon, two filters cost more than four. The badges call each tier a percentage "OFF".

The concept shows only tiers whose price falls, states each saving against buying one, and sends 12+ to bulk pricing until the data is fixed.

#2 Must fix#3 Must fix
Live site · phone
Live homepage on a phone: a headline over a stock photo of a woman holding a US flag, then two trust badges; no size finder in view
Concept · phone
Concept homepage on a phone: headline, a labeled width, length and depth finder with a Find my filter button, most-bought size chips and proof tiles

Homepage: the finder first

Live, the first phone screen is a photo; the size finder starts 1.2 screens down, and "Shop by MERV rating" sits below a 4,000 px wall of size links.

The concept puts the labeled finder, the most-bought sizes and four proof tiles in the first screen, with shopping by need right after.

#4 Must fix#5 Must fix#10 Should fix

Phone screens rendered from the live HTML at 390 × 844 px; desktop at 1568 px. Prices are for 16x25x1.

Findings

16 findings, ranked by how much they get in a shopper's way

Must fix = blocks the purchase, misstates a price or risks a legal or accessibility complaint. Should fix = adds doubt or work. Nice to have = polish.

#PriorityWhereProblemWhy it mattersFix
1Must fixProduct page, desktop + phone"Subscribe & save 5%" is preselected; the phone's sticky bar shows the subscription total ($45.54) with no mention of a subscriptionShoppers can start a recurring order without choosing one; cancellations and refunds follow, and state auto-renewal laws (e.g. California's) require clear consent — worth a legal reviewDefault to one-time; subscription as an explicit choice; sticky bar says "Every 3 months · $45.54" when chosen
2Must fixProduct price ladders16x25x1 MERV 13: 12+ costs $8.08 each vs $7.99 for 6+. Carbon: 2 filters cost $43.98, 4 cost $34.28Buying more costs more; shoppers who notice stop trusting every priceFix the tiers; an automated check that per-filter price falls as quantity rises
3Must fixProduct offer badge"74% OFF" and a struck-through $186.78 compare a 6-pack with six single filters at $31.13A reference price almost no one pays reads as a fake sale and invites scrutiny under the FTC's pricing guides"$7.99 each in a 6-pack — 74% less than buying one"; no strike-through
4Must fixPhone homepageThe size finder starts 1.2 screens down and its button 1.7 screens down; a stock photo fills the first screenFinding your size is the only task that matters on arrivalWidth × length × depth and "Find my filter" in the first screen
5Must fixHomepage size grid100+ size links (580 on the page with menus) push "Shop by MERV rating" to 6.6 screens and reviews to 10.5 screens on a phoneShoppers who don't know their size scroll past a wall; quality comes too lateThe 12 most-bought sizes + "All sizes"; MERV choice under the finder
6Must fixSite-wideSize-finder selects unlabeled; sticky cart button has no name; savings text fails contrast (3.3:1 green, 3.8:1 grey); white on the red Add to cart is 3.4:1Screen-reader and low-vision shoppers can't finish the main flowLabel selects, name the button, darken green, grey and red to 4.5:1
7Should fixHomepage + product pageFive counts: 26,004 customers, 10,000+ homeowners, 4.6★ from 5,243 and 4.5★ from 4,314 (unlabeled), 4.8★ from 159 on every qualityInconsistent proof reads as made up, even when each number is realOne sourced headline number; label sources; ratings per product
8Should fixTier namesMERV 13 is "Ultimate" on the homepage, "Superior" on the product page and box; "Freedom Filters MERV 8" sits beside MERV 8 unexplainedShoppers can't tell whether two names are two productsOne name per tier everywhere; explain Freedom in a line
9Should fixDesktop homepageA $10-off popup covers the page within seconds, beside "save up to 75%", 5% auto-delivery and % OFF badgesFour offers compete; none reads as the dealOne offer per moment; popup after engagement, never on product pages
10Should fixChoosing a MERVNo shopping by need (allergies, pets, smoke); Nordic Pure has "Air concern" in its top menuMost shoppers know their problem, not their MERV numberNeed tiles that map to MERV 8/11/13/Carbon; a "Which filter?" helper
11Should fixCategory pagesThe 1-inch page is a finder and size links — no prices, qualities or product cardsShoppers open a size just to learn the price"From $X" per size; a quality filter
12Should fixSearch"16 x 25" leads with 25x16x4 (16x25x1 is 6th); "merv 13" leads with 9x12x1; "return policy" finds nothingCommon sizes and help answers are hard to reachRank by sales; include help and guide pages
13Should fixStructured dataThe MERV 11 page's Product data carries SKU "FK16x25x1-M13" and lists viruses, a MERV 13 claimSearch engines may show the wrong product detailsSKU and description generated per quality
14Nice to haveButtonsThree primary colors: red Add to cart, navy Find filter, green "Shop air filters" in the empty cartMixed signals for the main actionOne primary color
15Nice to haveCopyTypo "filration" on the MERV 11 card; "Shop by brand" copy speaks to professionals on a homeowner pageSmall errors chip at a quality brandProofread; write for homeowners
16Nice to haveSpeed headroomPages pass Core Web Vitals, but server response is 1.0–1.2 s (Google's "good" is 0.8 s) and the homepage makes 245 requests to 39 hostsHeadroom shrinks as more tags arriveEdge-cache HTML; audit third-party tags
Testing

Speed is a strength; the problems are prices and defaults

Both Filter King pages pass Core Web Vitals for real users, while Filterbuy, Nordic Pure and Discount Filters fail. The measurable problems sit on the product page's prices and defaults, not its load time.

Speed — mobile, PageSpeed Insights

Real-user figures are Chrome UX Report data for the latest 28 days. Lighthouse scores are one lab run on an emulated mid-range phone over slow 4G.

PageReal users: LCP · INP · CLSCore Web VitalsLighthouse: Perf · Access. · Best pr. · SEO
Filter King home2.2 s · 128 ms · 0.01Pass56 · 82 · 96 · 100
Filter King 16x25x1 MERV 112.1 s · 146 ms · 0.01Pass63 · 88 · 96 · 100
Filterbuy home1.6 s · 312 ms · 0Fail — INP28 · 100 · 54 · 100
FiltersFast home1.6 s · 122 ms · 0.04Pass20 · 90 · 54 · 77
Nordic Pure home2.5 s · 104 ms · 0Fail — LCP28 · 88 · 73 · 100
Discount Filters home2.1 s · 104 ms · 0.26Fail — CLS19 · 89 · 73 · 92

The lab run shows a 6.9 s homepage LCP and 1,280 ms of blocking time on the product page — the headroom is in third-party scripts, not the site's own code.

Product page

The quality → quantity → how-to-buy flow is clear, and a sticky bar keeps the total in view on phones. But Subscribe & save is preselected, and two price ladders run the wrong way (findings 1–3).

Search

Understands actual sizes — "15.5 x 24.5" finds the 24.5x15.5x1. Ranking is weak: "16 x 25" leads with 25x16x4, "merv 13" with 9x12x1, and "return policy" offers only "Create a custom size filter".

Category page

The 1-inch page is a size finder and a list of size links: no prices, qualities or product cards to compare.

Cart and checkout

The cart was empty and I don't add items to carts, so checkout wasn't tested. Worth checking next: whether the preselected subscription carries into checkout, and how it's disclosed there.

Live desktop homepage covered by a popup: Would you like to receive $10 off your first purchase? Yes or No
The desktop popup (finding 9). Filterbuy and Nordic Pure open with one too, so the fix is timing, not removal.
Accessibility · WCAG 2.1 AA

The gaps sit on the main flow

Lighthouse scores the homepage 82 and the product page 88. Focus is visible and product images carry alt text; the misses are on the size finder, the prices and the cart button.

#IssueWhereWCAGSeverityFix
A1Size-finder selects have no labels — 4 unlabeled form elements on the homepage, 5 on the product pageSize finder1.3.1, 3.3.2MajorA label on each select ("Width, inches")
A2The sticky phone cart button has no text or accessible nameProduct page, phone4.1.2Major"Add 6 filters to cart, $47.94"
A3Savings % in green (3.3:1); "You save" and struck prices in grey (3.8:1); white on red Add to cart (3.4:1)Product page1.4.3MajorGreen #15803D, grey #595959, red #C8281C
A4ARIA roles missing required attributes (5); links without a nameHomepage4.1.2, 2.4.4MajorFix the flagged roles; name icon links
A5Iframes without a title (1 on home, 3 on product)Chat and review widgets4.1.2MinorTitle each frame
A6MERV option buttons 32 px tall; language switcher 19 pxProduct page, header2.5.8 (2.2)Minor44 px tall options

Not yet tested with VoiceOver or NVDA, or at 200% zoom.

Competitor benchmark

Only Filter King preselects the subscription

Filterbuy and Nordic Pure both default to one-time. Filter King's 5% subscription discount ties Filterbuy's and is half of Nordic Pure's 10%.

BrandDefault purchaseSubscription6-pack, 16x25x1Review proofShop by needFirst-visit popup
Filter KingSubscribe preselected5% offMERV 8 $44.94 · MERV 11 $47.94Five different countsNo$10 off, desktop
FilterbuyOne-time5% offMERV 8 $43.98"85K+ Reviews"; 1,816 on the size page"Help me choose" link10% email offer
Nordic PureOne-time10% offMERV 12 $57.995.0★ from 12"Air concern" in the top menuSubscribe & save 10%

Product pages for 16x25x1 compared live on November 10, 2026. FiltersFast and Discount Filters were speed-tested only. All three lead with a size grid, so the fix is to shrink Filter King's, not drop it.

UX copy

Say what the price is compared with

ElementTodayRecommendedWhy
Offer badge74% OFF$7.99 each in a 6-pack — 74% less than buying oneNames the comparison
How to buySubscribe & save 5% (preselected)One-time (selected) · Auto-delivery every 3 months, 5% off — pause, skip or cancel anytimeConsent is a choice, not a default
Phone sticky barTotals $45.54 [cart icon]6 filters · One-time · $47.94 · Add to cartSays what the tap does
HeroHVAC air filters built to performYour exact filter size, delivered when you need itLeads with the job and the delivery benefit
Tier namesStandard · Advanced · Ultimate / Superior · Odor EliminatorStandard · Advanced · Superior · Odor controlOne name per tier, matching the box
PopupWould you like to receive $10 OFF your first purchase? Yes / NoGet $10 off your first order · Email me the code / No thanksButtons say what happens
DeliveryOrder within 6h 2min and receive it by Wednesday, November 11Free delivery by Wed, Nov 11 if you order in the next 6 hLeads with the date and "free"
Redesign concept

Four screens, built in Filter King's own look

The same navy, red and Poppins as the live site — reordered so the size comes first, prices say what they're compared with, and auto-delivery is something shoppers choose. The product pages are clickable: switch quality, pack size and how you buy, and every price and label follows.

Product page

Phone →
Desktop →

Desktop versions: homepage and product page — best on a laptop.

What the concept changes

FindingIn the concept
#1 Preselected subscriptionOne-time selected; auto-delivery as a labeled option with its schedule; the sticky bar names the mode and the action
#2 Price laddersOnly 1, 4 and 6 packs, whose live per-filter price falls; 12+ linked to bulk pricing
#3 "74% OFF""$7.99 each in a 6-pack — 74% less per filter than buying one"; no strike-through
#4, #5 First phone screenLabeled finder, most-bought sizes and proof tiles above the fold; 12 sizes instead of 100+
#6 AccessibilityLabeled selects, named buttons, 44 px targets, darker red, green and grey
#7, #8 Proof and namesOne review number on each page; Standard · Advanced · Superior · Odor control everywhere
#10 Shop by needEveryday dust, pets, allergies and smoke tiles mapped to MERV 8, 11, 13 and Carbon

Filters are drawn placeholders — real Filter King photography drops into the same frames. Prices, ratings and specs are from filterking.com on November 10, 2026.

Roadmap

Defaults and data first, templates next

The first column needs only settings, data and copy, so it can ship this week. Layout changes follow in 30–60 days.

This week — settings, data, copy

  • One-time by default; label the sticky bar (#1)
  • Fix the ladders; add the per-filter check (#2)
  • Reword the badge; drop the strike-through (#3)
  • Label the selects, name the button, darken the colors (#6)
  • One review number, one name per tier (#7, #8)

30–60 days — templates

  • Finder in the first phone screen; a 12-size grid (#4, #5)
  • Need tiles and a "Which filter?" helper (#10)
  • Prices on category pages (#11)
  • Popup after engagement, not on arrival (#9)

90+ days — platform

  • Search ranked by sales, with help pages (#12)
  • Structured data per quality (#13)
  • Edge-cached HTML and a tag audit (#16)
Measurement

Judge the subscription on retention, not sign-ups

A one-time default will lower subscription sign-ups at first. The test that matters is how many subscribers are still active at 90 days, and total revenue per visitor. Filter King already runs Convert experiments, so each change can ship as an A/B test.

TestChangePrimary metricGuardrailWindow
AOne-time default + labeled subscriptionSubscribers active at 90 daysRevenue per visitor4 weeks + 90-day read
BOpt-in subscription at 5% vs 10%Opt-in share of ordersMargin per order4 weeks
CPlain per-filter savings, no strike-throughProduct page add-to-cart rateAverage pack size2 weeks
DFinder in the first phone screen + 12-size gridHome → product page rate on phonesSearch use3 weeks
ENeed tiles + "Which filter?" helperMERV 11/13 share of ordersReturn rate4 weeks
Before building: eight 30-minute phone sessions comparing the live site with the concept — first-time buyers who know their size, those who don't, pet and allergy households, and property managers. Tasks: find a 16x25x1 from an old filter's label, choose a filter for a home with a dog, buy without a subscription, and say what you agreed to.
Opportunity

What a small lift on phones is worth

Put in your own numbers to size the upside of the phone fixes — the starting values are examples, not Filter King data.

Added revenue a month $28,600 520 more orders a month · $343,200 a year Sessions × phone share × lift × average order value. A 0.2-point lift takes phone conversion from, say, 2.0% to 2.2%. Subscriptions repeat it: a subscriber who stays a year at every-3-months delivery places four orders.
Method

How this was done

I reviewed filterking.com live in Chrome at desktop width and at 390 px on November 10, 2026: the homepage, the 16x25x1 product page in all four qualities, the 1-inch category page, search, the cart and the menus. I checked labels, contrast and tap targets in the page, ran PageSpeed Insights on Filter King and five rivals, and compared Filterbuy's and Nordic Pure's 16x25x1 pages side by side. Findings are ranked by how much they get in a shopper's way; accessibility is measured against WCAG 2.1 AA.

Not tested: checkout or a filled cart (I don't add items to carts), screen readers, 200% zoom, and the popup on phones. The synthesis is built from audit evidence; analytics and shopper sessions would turn its hypotheses into measurements.

Read the developer handoff specs

About me

Corey Frons

Ecommerce and digital growth leader. 15+ years as CMO, VP and Director for brands doing up to $200M in revenue — owning both the number and the experience that drives it.

  • VP of Digital, Arnott — a $200M+ brand, 2023–2026
  • CMO, BulbAmerica — on the Inc. 500 three years running
  • 5 years running subscription programs on Recharge
  • Teams of up to 15 and about $400K a month in paid media, led by Meta and Google
  • Based in South Florida, near Filter King's Miami headquarters

The quickest way to reach me is through frons.co.

What I'd do in the first 90 days

  1. Weeks 1–2: fix the defaults and the data — one-time by default, corrected price ladders, plain savings copy — each read against subscription retention and add-to-cart rate.
  2. Days 30–60: put the size finder and shopping by need in the first phone screen, and test a stronger opt-in auto-delivery offer (5% vs 10%).
  3. By day 90: search ranked by what sells, prices on category pages, and a tag audit to keep pages passing Core Web Vitals.